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Southwest Securities, FSB is now part of PlainsCapital Bank

On Friday, April 10, 2015, PlainsCapital Bank will begin converting all Southwest Securities, FSB (SWS, FSB) products, services and bank systems to PlainsCapital Bank solutions and systems.

As an SWS, FSB customer, you should be receiving a conversion guide in the mail along with a letter listing each of your current SWS, FSB accounts and the corresponding PlainsCapital Bank account types we've recommended for you. We have also made the Conversion Guides available here for your convenience:

Personal Conversion Guide
Commercial Conversion Guide

Some Key Dates to Remember

The account conversion will begin at 6 p.m. (Central Time) on Friday, April 10 and is scheduled to be completed by 8 a.m. on Monday, April 13. Please note the following important dates and deadlines.

MARCH 30: New PlainsCapital Bank debit cards will be mailed.

APRIL 3 AT 12 P.M. (NOON) Last bill pay processing date. Former bill pay is retired and no bills will be paid after this date.

APRIL 10 AT 3 P.M. Deadline for ACH, Wire transfers and Internet Banking account transfers. Internet Banking goes into view-only mode.

APRIL 12 AT 7 P.M. Former SWS, FSB Internet Banking and Voice Banking are retired.

APRIL 13 AT 8 A.M. Your new PlainsCapital Bank accounts are live! You may access your new Internet Banking and sign up for Bill Pay, Mobile Banking, and Voice Banking services. SWS, FSB debit cards are deactivated and your PlainsCapital Bank debit card will begin working.

JUNE 30 AT 5 P.M. Deadline to order discounted or free replacement checks featuring the PlainsCapital logo and routing number.

For more information and FAQs, visit http://www.plainscapital.com/HaveYouHerd.

   

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